Welcome to our New Zealand customers!
We're thrilled to ship our beautiful jewellery across the Tasman to New Zealand. Here's everything you need to know about ordering from Scream Pretty Australia.
🚚 Shipping Times
Standard shipping from Australia to New Zealand typically takes 3-7 business days. We dispatch orders within 1-2 business days, and you'll receive tracking information once your order ships.
💰 Free Shipping
Enjoy FREE shipping on orders over $100 AUD (approximately $110 NZD). For orders under this amount, standard shipping rates apply.
✈️ No Surprise Customs Fees
Great news! There's no GST or customs duty on shipments under NZ$1,000. Since our average order value is well below this threshold, you won't face any unexpected charges at the border.
💳 Currency & Pricing
All prices are displayed in Australian Dollars (AUD). Your bank or credit card provider will convert the amount to NZD at the current exchange rate. You can use our currency selector to view approximate NZD pricing.
🔄 Returns & Exchanges
We want you to love your jewellery! If you need to return or exchange an item, please contact us within 30 days of receiving your order. Return shipping costs from New Zealand are the responsibility of the customer unless the item is faulty.
📧 Questions?
Our customer service team is here to help! Email us with any questions about shipping to New Zealand, and we'll get back to you within 24 hours.
Happy shopping from across the Tasman! 🇦🇺 🇳🇿
